Account access

Which accounts you’ll need, how to claim them, and what to do when something is missing.

Most accounts are provisioned automatically when HR creates your employee record. This page lists what you should have and how to get access if something is missing.

Auto-provisioned accounts

These are created before your start date and activated when you log in with your company email:

Tool	Used for
Company email	Primary communication
Slack	Team messaging
Project tracker	Task and sprint management
HR portal	Benefits, time off, payroll
SSO-easy	Single sign-on for all other apps
PasswordBuddy	Password manager

Request-based access

Some systems require a separate request, either because they’re role-specific or have licensed seat limits:

Tool	How to request
Infrastructure	File an IT access request
Git repository	Ask your tech lead to invite you
Design platform	Ask the design lead
Analytics tools	Request via IT ticket, manager approval required
Customer data systems	Manager + security approval required

Something missing?

File an access request ticket and include:

• The tool you need
• Why you need it
• Your manager’s name for approval

Routine requests are fulfilled within one business day.